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If the Diagnostics tool is not working to extract all necessary log files, please gather all logs below: C:\Program Files\BDNA\Data Platform\log C:\Program Files\BDNA\User Console\Logs C:\Program Files\BDNA\Data Platform\TAPI C:\Program Files\BDNA\D...

Introduction This Support Tool is to make it as simple as possible to collect relevant files and data that are used by support to review, analyze, and provide support feedback. The support tool retrieves files and data from the backend and provide...